Privacy Policy:
At CraftsNGifts, we take your privacy seriously. We are committed to protecting the personal information you provide to us. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you consent to the practices described in this policy.
Collection of Information: We collect personal information such as name, address, email, and phone number when you place an order or sign up for our newsletter. This information is used solely for the purpose of fulfilling your order and providing you with updates about our products and promotions.
Use of Information: Your personal information is used to process orders, communicate with you, and improve your shopping experience. We may also use your information to personalize product recommendations and offers based on your preferences.
Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted service providers who assist us in operating our website, conducting business, or servicing you.
Shipping Policy:
Processing Time: Orders are typically processed within 3 business days (excluding weekends and holidays) after payment confirmation.
Shipping Methods: We offer standard and expedited shipping options. Shipping rates and delivery times vary depending on your location and selected shipping method.
International Shipping: We are not providing international shiping and also we are accept outside of country order, Please select INDIA as your shipping destination country.
Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number.
Return Policy:
Eligibility: To be eligible for a return, your item must be unused, in its original condition, and apply for returned within 2 days of delivery. Personalized or custom-made items are non-returnable unless defective or damaged.
Return Process: To initiate a return, please contact our customer service team with your order number and reason for return. Once your return is approved, you will be provided with instructions on how to return the item.
Refunds: Upon receipt and inspection of the returned item, we will issue a refund to the original payment method within 15 business days. Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to our error.
Refund Policy:
Refund Process: Refunds are issued in the original form of payment. Please allow 21 business days for the refund to be processed and reflected in your account.
Partial Refunds: In some cases, partial refunds may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
Exchanges: We do not offer exchanges at this time. If you need a different size, color, or style, please initiate a return for a refund and place a new order for the desired item.
Important Website Policy:
Acceptance of Terms: By using our website, you agree to abide by these policies and terms of use. We reserve the right to update or modify these policies at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the revised policies.
For more detailed, please visit our contact us page.
